The Pots · Legal
Terms & Conditions
The Pots (EIN 87-2312193) — Last updated: October 28, 2026
These Terms & Conditions govern your use of thepots.shop and your purchases from The Pots, EIN 87-2312193, 5469 Wiles Rd Unit 9-205, Coconut Creek, FL 33073, United States. By using this website or placing an order, you agree to these terms.
Products and orders
All product descriptions and prices are shown on thepots.shop and may be updated at any time. An order is confirmed once payment is completed through our payment provider (Stripe). We reserve the right to cancel and refund any order we cannot fulfill.
Shipping and returns
Shipping times and costs are shown at checkout. For U.S. orders, standard, non-personalized pieces may be returned within 7 calendar days after delivery if unused and in their original condition and packaging. Email us within that period for return instructions. The customer pays return shipping unless the item is damaged, defective, incorrect, or not as described. Works made to the customer’s individual specifications are not returnable for change of mind, to the extent permitted by law; choosing from standard options or the fact that production begins after ordering does not by itself make an item custom. If an order arrives damaged, defective, incorrect, or not as described, or is not delivered, contact us promptly so we can arrange an appropriate remedy, including repair, replacement, or refund. Nothing in this policy limits rights that cannot be waived under applicable law. To start a return or claim, email us at the address below.
SMS messaging terms
By providing your phone number through our website forms or during checkout, you consent to receive text messages (SMS) from The Pots regarding your inquiries, orders and customer care. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
Reply STOP at any time to unsubscribe, or HELP for assistance. Mobile numbers and SMS consent are never shared with third parties or affiliates for marketing purposes. See our Privacy Policy for details.
Intellectual property
All content on this website (text, images, branding) belongs to The Pots or its licensors and may not be reproduced without permission.
Limitation of liability
To the maximum extent permitted by law, The Pots is not liable for indirect or consequential damages arising from the use of this website. Nothing in these terms limits rights that applicable consumer law grants you.
Changes
We may update these terms from time to time; the current version will always be published on this page.
Contact
Questions about these terms: soporte@thepots.shop.